Automotive Repair Service Warranty
We promise that our work will be performed to the highest professional quality standards. We promise to accurately represent service needs and cost associated with your vehicle repair. We promise to protect your right to have a reliable, safely operational vehicles.
First, we'd like to start by saying that we stand behind our workmanship. We understand what high quality work looks and behaves like and we know what our expertise means to our customers and their vehicles. We take that trust very seriously. It's what has kept us in business since 1998 when we first opened our doors. For most automotive repair services, we offer a 12 month or 12,000 mile parts warranty and a 24 month or 24,000 mile warranty on services rendered.
This Service Warranty is made and serviced by Clackamas Tire & Brake (Clackamas Auto Repair) for repairs performed in our Repair Shop as listed on your repair invoice. This warranty will be honored at this repair location. This warranty extends only to you, the original purchaser, and current vehicle owner. The vehicle must be positively identified as the same vehicle (VIN Verification) from original repair before warranty work will be approved. The Repair Invoice of original repair must be present to receive warranty service. This warranty only applies to parts found to be defective by a certified technician after being purchased by a verified dealer and installed by one of our technians.
Clackamas Tire & Brake warrants that all automotive repairs performed in our Repair Shop by our technicians will be free from defects in material and workmanship for either 24 months or 24,000 miles, whichever occurs first. If at any point within the warranty period, you experience a warranty related problem, return with your vehicle for inspection and we will perform the repairs again under the terms of your warranty. Warranty repairs do not extend original warranty periods. Warranty repairs do not extend original manufacturer warranties. Warranty repair costs are covered up to the cost of the original repair.
We guarantee your vehicle will be ready when we say it will, or we'll call you with a service and time update. If we don't, we'll give you 10% OFF your next service.
Some parts and products are not covered by our standard warranty. These include customer-provided parts, replacement parts (RPL Prefix), refurbished parts, consumables, wear items, and certain electrical components. Our 24 Month/24,000 Mile Service Warranty does not apply to the following services: oil, lube and filter changes, fluid flushes (transmission, power steering, brake, coolant, differential), wiper blades, light bulbs, and air filters. These services are warrantied for 90 days or 4,000 miles after the date of service. Tires and Batteries are not covered by a Clackamas Tire & Brake Warranty. These parts are covered by a nationwide manufacturer's warranty.
Our warranties do not cover damage due to negligence, alteration, accident, abuse, or improper removal or re-installation. Our warranties do not cover damage due to lack of maintenance or use of the wrong fuel, oil, refrigerant, or lubricants. These warranties do not accept liability for loss of time, inconvenience, or loss of use of vehicle or other consequential damages. These warranties only apply to vehicles serviced by our company, currently registered, and normally operated inside the U.S.